For Reservavtions, call int. + 52 (376) 765-3653

Breakfast

Included in the nightly lodging is a continental breakfast.  Breakfast is served at 9:00 am.

Deposits, Refunds, & Payments

Reservations at “QQ” can only be guaranteed with a 50% deposit. Deposits will be refunded in full if we receive notification in writing 15 days prior to your arrival date and upon subsequent re-letting of the suite for same duration. Balance of account is due on day of arrival.

Check-in and Check-out Times

We can only receive guests between 2 PM and 9 PM.  Later arrivals must make prior arrangements well in advance of their arrival date to ensure that someone is there to greet them and show them their room. At QQ, the security and comfort of the guests are taken very seriously.

Other Policies

Children

Time has shown that children are bored and restless in the “QQ” environment. As there is little to hold their interest. In the interest of all our guests that expect a peaceful tranquil atmosphere we maintain an “adults only” policy.

Pets

We do not accept pets regardless of size.

Smoking

We ask guests to refrain from smoking in our guest rooms and public rooms; there are many sitting areas in our lovely gardens and open terraces for smoker’s pleasures.

Handicap or Walking Difficulties

Many areas on the QQ property are uneven or have steps. Few streets in Mexico are smooth, most are cobblestone, and the available tours require a good bit of walking.

Special Diets

Breakfasts are prepared fresh and in the family style at 9 a.m. daily. Other than gluten-free diets, we are unable to cater to special diets or offer breakfast at another time.